Customer Portal enables you to provide your customers with highly personalized, interactive service on the web. With Readyportal, your customers will be able to create personalized user profiles, receive answers to their questions, complete transactions, and submit support issues. With an open line of communication, and a range of self-service options, you’ll boost customer satisfaction as well as long-term retention.
Features and Benefits
- Customers can log in onto your site and access personalized content and relevant support documentation.
- Provide password-protected access to key customer support tools.
- Customers can update their own profiles, view their order histories, check their order status and place new orders around the clock.
- Provide automatic receipt confirmation and case numbers for a service request.
- Easy accessibility for customer leads to repeat customers.
- Fully extensible and scalable for small and large corporate website deployment.
- Efficient and manageable for users to divide administrative tasks between different user levels.
- User-friendly interface to manage all aspects of the portal and ease of operation.