Toronto East General Hospital (TEGH) is Ontario’s leading community hospital with a vision to set a new standard in Quality, Value, and Patient Care. In support of this vision, TEGH encourages ideas from patients, staff, and the public to improve hospital services, patient care, enhance employee morale, and reduce costs.
TEGH identified that managing employee suggestions based on email, survey tools, hallway conversations, and meetings across multiple departments made collaboration and consensus difficult to track and manage. TEGH needed a centralized way for employees to submit, manage, and prioritize ideas, to discover which ones had traction, and to assign them to champions for action.
Readyportal used our business process engine and to provide TEGH with web portal that allows employees to submit ideas and TEGH management to view, prioritize, assign those Ideas. This solution includes a centralized dashboard so management can see at a glance which ideas have traction or may be stalled.
Of particular benefit is the ability to store contextual information around ideas and archive them so they may easily be found and reviewed at any time in the future.
Click to learn more about our Innovation Portal Solution